Government banks and stone age

I never had a government bank account in the history but one of my client from rural area wants to deposit the money to BOC bank as that's the only bank available in her village.

So just to make her life easier I opened an account with BOC and next minute my debit card didn't work i informed the customer support who issues the card and according to her it takes more than an hour to activate.

tried same day evening and didn't work and tried next day didn't work and visited the bank and they said to pay another 400 rupees and take the card as the card should work :)

funny isn't it.ye welcome to the government bank

after a long argument, she said to bring the pin number they issues and then only they can agree the issues is from them.

stone age... stone age....its very simple where u can reset the password after confirming the identity.

but they had the only option ..take a new card

after  5 days of garbage, digging found the pin number and they gave a new card without any apology or word nit even to request to sit on the seat in front of them that's is BOC.

anyway still i didn't try this card this time they in 45 min the card will get activated...good luck to my self if im lucky it will work this time